Promo Detail: Make use of this promo code from Social Goods to save 15% Off.
Social Goods (10)
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Social Goods Frequently Asked Questions
Can I exchange my item for a different size or color?
They do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you simply place a second order. Once they receive your return, they'll issue the refund and send an email confirmation.
My package says delivered by I can't find it. What should I do?
First, verify your shipping address. To do this, locate your tracking number in your shipping confirmation email.
If your order was marked as "delivered", wait 48 hours - sometimes delivered packages may say delivered up to 48 hours before arrival.
Look around the delivery location for your package.
Check to see if someone else accepted the delivery like a neighbor.
Look for a notice of attempted delivery or an alert of the package being held at a post office location. This will be listed on the tracking page.
Reach out to your local Post Office as they often can help troubleshoot or provide information on the specific route.
If you still can't locate your package, email them.
My item says pre-order, what does that mean?
If you purchase a product available for pre-order, the item is not yet in stock, but you're guaranteed to receive it as soon as it becomes available to ship.
When will my pre-ordered item ship?
For any product that is pre-order, they provide a shipping estimates on the description page. They'll accurately estimate a shipping date, but these estimates are subject to change. If you have any questions on your pre-ordered item, please reach out to them.
When will I receive my order and how can I track the delivery?
When estimating when your order will arrive, please note the processing time of 1-2 days. During peak periods, the processing period may extend past our goal of 48 hours. As soon as your order ships, they send a shipping confirmation and tracking number.