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Soft Surroundings (44)
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Soft Surroundings Frequently Asked Questions
What are Soft Surroundings Shipping Policy?
As they continue to encounter global supply chain challenges, you may notice delivery delays with select styles. Especially around the holidays, they recommend that you shop early to ensure you receive your seasonal must-haves and gifts on time. They appreciate your patience and understanding.
Check your Order Status to receive your expected shipping date and tracking number. For You, One Flat Rate to Ship: They've made shipping simple. Soft Surroundings charges a flat rate of $9.95 for all orders shipping FedEx Economy. In-stock items usually ship within 1-2 business days. Orders are shipped Monday through Friday. For same day shipping, choose 2nd Day Air or Next Day Air.
If you want to know some about shipping costs you can check this form.
How can I return my package?
You may return unlaundered items for a refund or exchange by filling out the Return/Exchange section on the back of the packing slip. Please use the Fedex Economy Label provided in the package to return the item(s).
How long does it take to process my refund or exchange?
On average, it takes approximately 3-5 business days to process your return for refund or exchange after the package is delivered to our Distribution Center.
Does Soft Surroundings have any Sale/Clearance products?
Yes, Soft Surroundings is offering a huge sale right now. You'd never want to miss it. Up to 40% OFF. Click here (https://www.softsurroundings.com/sale/) to view all SALE items.