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Can I get refund?
Yes. They offer refund under the following conditions:
If a malware removal request has not been submitted within 30 days of the purchase.
If they cannot clean up the website on the first malware removal request.
How to make a cancellation?
For your safety, all cancellation requests must be made through the ticketing system.
Please sign in to your dashboard and open a product support ticket for the billing team.
Once they receive the request, the management team will ask for a reason and then confirm that the account has been canceled.
Do I need to pay for any additional taxes or fees?
Yes, they impose sales tax on SaaS products in the US and internationally.
In the United States, they tax SaaS goods in 18 states: Arizona, Connecticut, Hawaii, Indiana, Massachusetts, Minnesota, New Mexico, New York, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, West Virginia, and the District of Columbia.
Internationally, they have gathered 36 countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, the Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Turkey, the United Kingdom, Norway, South Africa, Iceland, Albania, Switzerland, New Zealand and Russia.
What services does Sucuri offer?
Sucuri offers a range of website security solutions, including malware removal, website firewall, DDoS protection, website monitoring, and website backups.
How does Sucuri help protect my website from malware attacks?
Sucuri uses advanced techniques and tools to detect and remove malware from your website. They also provide ongoing monitoring to ensure that your site remains malware-free.