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If the products are break, can I change my order?
Yes, you can change it! Please inspect your order as soon as you receive it. They will try their best to deal with your problem in an effecient way. And they will be strive to make sure your orders are complete and undamaged. If your order is missing damaged or incorrect, please contact them immediately.
How can I change my order?
Please follow this process:
To email [email protected] for asking, and a confirmation will be send within 3 business days for your request. Pay attention to these tips which must be include, order ID, a description of the reason for your return, a video/image that explains the issue
When they confirm the package which is unopened or not, the return address will be suppplied.
You can then send back the package and device.
Please provide a tracking number for their delivery.
Their processing centre will confirm there are no issues with the return.
Refund will be processed.
How can I cancel my order?
Yes. If you want to cancel your order , please cancel it within 12 hours of order replacement. If it more than 12 hours it cannot be canceled unless it hasn't been shipped out yet. Please contact them to deal
How long does my order need in HongKong ?
It need 7-10 business days. Note: Please sign up your country for checking the delivery time.