Promo Detail: Enjoy 20% off your order when you sign up email and SMS.
The Sak (50)
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Expiry Date: 11/07/2024
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Expiry Date: 05/08/2024
The Sak Frequently Asked Questions
How much do I need to purchase to be eligible for the free shipping?
Customers need to buy products above $125 and enjoy free shipping.
What do I need to do to return a product?
If you do return something you bought, they ask you give them feedback on why and how they can do better. You can do this by filling out their survey. You will find a link to their survey on your order confirmation email or simply Click here.
What is their return policy?
f you are not completely satisfied with your order, please initiate a return or exchange within 30 days of when your order was shipped. If you are past 30 days, but within a year of the purchase date, and your product is defective, you can return the merchandise for store credit. This credit will be issued in the form of a promotion code and can only be applied to merchandise costs on thesak.com (credits cannot be applied to shipping charges).
What if the product I received is damaged?
If purchased from their website within 12 months, they will process an exchange or store credit. In good faith if customer is willing to pay all shipping charges, they will accommodate a return within 30 days of purchase or store credit within 90 days of purchase. Customer must provide tracking # before a refund is processed. Please allow 7-10 business days from time of returned to process.
Please provide them with a clear photo of:
The defect or damage.
The serial no. tag located inside sewn along the seam, please make sure that the number that begins with 10000 is visible.
Your order # SAKXXXXXX.
Full frontal view of the item.