6% Off Ultimate Drinks Coupons | May 2024

Can I track my orders at Ultimate Drinks?

• Distributing and dispatching directly from their London based warehouse, they only partner with the most reputable shipping companies including Parcelforce, Fedex and DPD. All their deliveries are tracked and your tracking number is emailed to you once your order has been confirmed.

• They do not currently offer delivery at weekends or on Bank Holidays. Next day deliveries placed after 12pm on Friday will be dispatched the following Monday, and delivered on Tuesday.

What's the next day delivery?

In the unlikely event that a next day delivery is not achieved they will issue a partial refund. This will be calculated as the difference between their express delivery charge and that charged at the time of placing the order.

What should I do if I receive damaged items?

Please inspect your order upon delivery and contact them immediately if the item is defective, damaged or if you receive the wrong item, so that they can evaluate the issue and make it right.

How to make a return at Ultimate Drinks?

• To be eligible for a return, your item must be in the same condition that you received it, unsealed and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

• To start a return, you must contact them at [email protected]. If your return is accepted, you must arrange for the items to be returned to them. We'll provide instructions on how and where to send your package. Items sent back to them without first requesting a return will not be accepted.

• You can contact them for any question at [email protected].

What's the non-returnable items?

Certain types of items cannot be returned, like custom products (such as special orders or personalised items), Please get in touch if you have questions or concerns about your specific item. Unfortunately, they cannot accept returns on sale items.

Can I make an exchange at Ultimate Drinks?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

How long can I get my refunds?

They will notify you once they've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

What should I do If the cannot accept my order?

If they are unable to accept your order, they will inform you of this andy will not charge you for the product. The reason for this might be because the product is out of stock, because of unexpected limits on their resources which they could not reasonably plan for, because they have identified an error in the price or description of the product or because they are unable to meet a delivery deadline you have specified.

What's the shipping rates?

• The shipping rates below cover most of mainland UK, you can purchase upto 6 items at no additional cost.

• Standard Delivery (5 - 7 Working Days) £5.50

• Express Delivery (2 - 3 Working Days)£6.50

• Next Working Day Delivery£7.50

• Free Delivery (5 - 7 Working Days) Minimum Spend £89