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HAY (39)
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Editors' Pick 5
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Details 41 used
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HAY Frequently Asked Questions
How do they calculate my shipping and handling charges?
They’re dedicated to offering the best shipping methods available to ensure that your order reaches you quickly and safely. Shipping rates will vary, based on the specified delivery method, shipping address and total price of the merchandise in your cart.
Do they charge sales tax?
HAY is owned by MillerKnoll. MillerKnoll is registered to collect sales tax in all 50 states and Puerto Rico, as required by law. All sales tax calculations are subject to revision and are recalculated on the day your order is shipped. Please know, your order(s) will be taxed unless valid tax exemption documentation has been received prior to order placement. Please visit your local store or contact them at 833-849-3025 for additional questions or support.
*Please Note: No sales tax is collected on the purchase of Gift Cards. However, purchases paid for with Gift Cards are subject to sales tax in accordance with applicable laws.
Can I pick up my order from a HAY store?
At this time, they don’t have the capacity to hold merchandise at their store locations for pickup. All merchandise ships from their U.S. fulfillment center in Kentucky.
What if I received damaged or incorrect merchandise?
- Please retain all items and packaging materials until your claim is resolved. If your replacement item is backordered or out of stock, they’ll notify you as soon as they have the estimated arrival date, or they may work with you to suggest a suitable replacement.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so they can make it right. For faster assistance with a return or exchange claim, please email them at [email protected] with your order number, contact information and photos documenting possible damages (if applicable).
How do I create a “wish list”?
Please register before creating a wish list. If you’re already a registered user, please enter your username and password. Once you’re logged in to your account, you can add items by clicking “Save to Wish List” on any product page.