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US Jewelry Factory® (28)
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Coupons 6
Deals 22
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Promo Detail: Receive 10% Off once you enter this promotion code while you make the purchase and check out at US Jewelry Factory®.
5% off
code
5% Off Gia Certified 1.59 Ct Light Yellow Oval Diamond Ring 18k White Gold at US Jewelry Factory
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US Jewelry Factory® Frequently Asked Questions
Is it safe to buy jewelry over the internet?
Yes, they use state of the art Secure Socket Layer (SSL) data encryption technology to protect against loss, misuse, or alteration of any of your information.
This way, ordering jewelry from them is a fun and worry-free online shopping experience- the way it should be.
Can I cancel my order after it has been submitted?
They will make every effort to accommodate your request. To cancel an order, please have your order number at hand and contact their customer service representatives or email them as soon as possible.
Bear in mind that our speedy shipping system is designed to get orders shipped and on their way to their customers quickly and efficiently.
As a result, they cannot change or cancel an order once it has already entered the shipping process.
How can I track my order?
You will receive an order confirmation once your order has been processed. Once your order has been shipped, you will receive a shipping confirmation email with the tracking number for your package.
You may check the status of your order anytime by visiting "my account" on the menu bar, at the top of any page on their website.
Additionally you can always call them and their customer service representatives will be pleased to help you.
How long will my order take to deliver?
With every order they take the highest effort to ship your item as quickly as possible.
Items in stock are usually shipped within 1-2 business days. Items not in stock may take longer, approximately 1-2 weeks.
If your item requires sizing or engraving, please allow extra delivery time for them. If at any time you want to know the availability of an item please email or call them.
Can I get my item any quicker?
Yes, any item in stock may be shipped express delivery for an additional charge.
Please select your option during checkout. If you need any item shipped quicker than their standard free shipping, please make sure to contact them to see if the item is in stock.
If you choose express delivery and your item is not in stock, you will be notified promptly via email and your order will be changed to standard delivery.