50% Off VitaliZEN Coupon Codes | Apr 2024

What is VitaliZEN Return Policy? 

• All purchase are backed with a 60 day money back guarantee when the item is returned to them in its original condition.

• If you are not 100% satisfied with your purchase for any reason, go through thier easy online return process. Just email [email protected] with your order receipt to request a return authorization number and process to follow.

• If, for any reason, the item arrives in condition different than the image(s) presented, email images to [email protected] and a request for a store credit or refund for immediate review and processing.

What is VitaliZEN Shipping Policy?

• Shipping costs vary depending on your exact location and shipping option.

• They provide international shipping. However, due to the security reasons, they can't deliver a shipment to the military area.

• They ship orders oversea by mail service. After finishing processing your order, they will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.

• The shipping time will depend on your exact location. However, it usually takes only 10-15 business days for shipping to the US and 15-20 business days for international shipping.

Why do I have to pay extra fee to my shipping company?

When your order is ready to ship, they will send it to the shipping company and they will completely handle it. Depends on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or the import tax, probably due to your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order.

How can I track my order?

They will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-5 days after you receiving that email.

When will my tracking information appear?

You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to them, i.e. once the shipment has left the fulfillment centre of your online shop.

Why can't I track my order on your website?

Please note that the tracking information will be displayed after 2-5 days after being updated. For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package, please track again later.

Why is my shipment status unchanged?

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.