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What's included in the warranty?

This warranty covers all faults in materials or workmanship for a period of 90 days under normal use as defined in their user manual.

What's excluded from the warranty?

• Their warranty does not cover damage resulting from wear and tear, accidents, or other external factors. Their warranty does not cover damage resulting from improper storage, misuse or abuse, aesthetic damage to the sleeve including scratches, cracks, or exposure to extreme conditions including heat, dirt, and water. "Misuse" includes without limitation, the use in a manner or environment not in compliance with the recommendations in this document, their online user manual, or related documentation. Their Warranty does not cover normal depletion of consumable parts such as the battery, unless occurring due to a defect in original materials or workmanship.

• Their Warranty does not cover products that have been physically or electronically altered, modified, undergone unauthorized repairs, or exhibit third-party changes. Vinyl wraps or other purely decorative modifications will not void your warranty unless VLADDIN Vapor determines them to have caused damage to the product.

How they address an issue?

If your Product is defective or malfunctioning, VLADDIN Vapor will either replace it at their discretion, or repair it using new or refurbished materials.

Is Nicotine used in the Pod system harmful?

Tar and Carbon Monoxide are the main harmful substances in using traditional cigarettes, not nicotine. Nicotine is a plant extract, present in vegetables such as eggplant and tomato. Within 48 hours of ingestion, nicotine is flushed from the body's system. The effects of Nicotine are more similar to the effects a consumer gets from caffeine in coffee.Vladdin applies the latest nicotine salt technology, greatly improving the user's enjoyment and out performing traditional E-Cigs.

How long is the Vladdin Pod Kit charging cycle?

Due to applied quick charge technology,It only requires 30-40 minutes to fully charge. One complete charge lasts about 300 puffs, which meets most daily use requirements.

How are VLADDIN different from traditional cigarettes?

Unlike traditional cigarettes, VLADDIN does not contain tobacco, ash or produce a lingering smell. VLADDIN products are bulit-in battery powered devices that contain heating elements and have a empty catridge which can be filled with e-liquids. When you inhale using a VLADDIN, or push the firing botton, the device heats up the e-liquid in the catridge and thus produces vapor.

Why is there no vapor when the pods load on the battery?

You may have a poor contact. Generally, this situation is caused by foreign matter or condensate at the interface. Please wipe the bottom of the pod and the interface of the battery with the tissue. It will work.

Can I get my money back if I have a faulty product?

All sales are final. You are eligible to apply a new parts if the product covered by warranty.

How are the costs associated with using the Pods mod?

Each pod mod contains roughly 450 puffs, equating to about two packs of traditional cigarettes. With average usage each pod can last two to five days, amounting to 2 - 4 USD per day. The E-Cig reduces the harm rates of traditional cigarettes by more than 95%.

How many times can be used for Refillable Pod?

For your best vape experience, they recommend that the refillable pod be used no more than three times.