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Will VMedia change the AUP?

VMedia may at any time and from time to time amend this AUP by posting notice of the amended AUP to the Website. The changes shall be effective as of the date that the Policies are posted to the Website.

What is VMedia Network Management Policy?

• VMedia is dedicated to delivering consistent and reliable connectivity to all subscribers. To achieve this goal, VMedia applies a multi-tiered approach consisting of installation best-practices, network utilization monitoring and, when required, carefully implemented congestion management strategies. Being open and transparent about thier network management practices is as important to them as delivering high quality services.

• VMedia strives to deliver advertised package speeds in a consistent and dependable manner. VMedia are also advocates of open Internet access and net neutrality.

• However, with a view to ensuring network integrity and the best possible service experience for all VMedia subscribers, VMedia reserve the right to manage thier networks. VMedia may use a variety of network management techniques that change as the Internet continues to evolve.

• Network management techniques are typically applied when VMedia's network is heavily congested or subject to a security or network integrity threat.

What is VMedia Prohibited Activities?

When using the Services, Equipment and / or Website, and you are prohibited from assisting others from, using, enabling, facilitating, or permitting the use of any Services, Equipment and / or Website for: uses or purposes contrary to applicable laws and regulations; any illegal or criminal purpose including but not limited to acts relating to: harassment/stalking, child pornography, obscenity, uttering threats, communicating hatred, fraud, hacking or unauthorized use of a computer and mischief relating to data; uses that give rise to civil liability or that violate the rights of VMedia or any third party, including, but not limited to violations of rights relating to: copyright infringement, trademark infringement, patent infringement, misappropriation of trade secrets and defamation; invading, breaching or undermining the privacy of other Internet users; using harassing or abusive language or actions, whether verbal, written or otherwise, with: thier employees, suppliers, agents, representatives and any Internet users or groups; restricting or inhibiting any other user from using or enjoying the Internet; impersonating other subscribers of thiers and engaging in fraudulent activities.