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Editors' Pick 5
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Volusion Frequently Asked Questions
What file type should I use for the logo?
Use the PNG files for any on screen use of the logo that are no larger than 800px wide (to avoid pixelation).
For logos that will appear larger use the SVG (Scalable Vector Graphic) file type so it will be sharp and crisp at any size.
I can’t find the assets I need?
Please contact their brand represenitive Theresa Donahue at [email protected] with details about the images, assets or content you are needing and how it will be used.
How does pricing work once I am on a Prime Plan?
Once you are on a Prime Plan your monthly cost will depend on the yearly GMV of your business.
The GMV (Gross Merchandise Volume) is the amount of total online payments that are processed through one of the payment methods they offer, inclusive of shipping, handling, taxes, and orders from online marketplaces using our built-in integrations.
How does Volusion accept payment from their customer?
Volusion offers multiple ways to accept payment, such as Paypal and Stripe. They also offer their own in-house payment gateway, Volusion Payments.
This service is designed to fully complement your Volusion store, allowing you to receive funds faster while promoting customer confidence. Learn more and submit your application here.
Does Volusion Payments process orders if I live outside of the United States?
At this time, Volusion Payments is unavailable to merchants outside of the United States.
However, they do have several partners that can help meet your payment needs.
You can view their full list of supported gateways to find a non-U.S.-based payment processor that works for you.