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Details 05/26/2024
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Vtech Phones Frequently Asked Questions
How long is the limited warranty period?
The limited warranty period for the product extends for ONE (1) YEAR from date of purchase (90 days on products purchased as Refurbished*). This limited warranty also applies to replacement Products for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year limited warranty (90-day limited warranty on products that are purchased as Refurbished*). Whichever is longer.
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period ("Materially Defective Product")?
During the limited warranty period, VTech's authorized service representative will replace at VTech's option, without charge, a Materially Defective Product. VTech will return replacement products to you in working condition. VTech will retain defective parts, modules, or equipment. Replacement of Product, at VTech's option, is your exclusive remedy. You should expect the replacement to take approximately 30 days.