30% Off We Love Colors Coupon | Apr 2024

What if I tried my tights on, can I still return them?

Yes, you may return tights that have been tried on briefly to check sizing. Please be sure when trying them on you do so under clean conditions, they may refuse to refund a return if the item is not in new condition. See their Return Exchange policy for more details.

Are shipping fees refunded?

US Postal shipping charges are non-refundable. FedEx shipping charges are non-refundable, unless the guaranteed delivery date was not fulfilled by FedEx and are refundable by FedEx via their shipping guidelines.

Do I have to pay for exchange shipping?

Yes. Please be sure to include payment information on your Return / Exchange form as their system does not store credit card information. Leaving that information off will delay your exchange from being processed.

How fast do I receive a refund?

Your refund will take up to 14 days to process after they have received you returned items.

What do I do if I am having trouble accessing my account?

• If your password is not working, you can use Forgot Password click here.

• If you cannot recall the email address used to place orders, you can send them your name and address and they will research it for you.

How do I change the information on my account?

Login then open left navigation menu. Go to My Account then click Account. Here you will be able to change your addresses, phone numbers, email, and login information.

How do I find the best size for me?

• Their size charts have evolved over years of feedback, and they are constantly trying to improve them further with your feedback. Body types are varying though so a simple height/weight chart does not always get the best fit, especially when going into plus sizes. Thankfully, with hosiery there usually is a lot of stretch allowing to fit a greater range of sizes.

• They are working on improving their online tools for finding the best fit, please add your email address to their mailing list to be informed of updates. Also, if you have any questions please feel free to contact them and they will do their best to help you find the right size based on their experience.

How can I change my order?

You can change your order up until the time that it has been shipped by contacting them with your requested change. Please note if you change to an item/color that is not ready to ship, your order may not be able to ship immediately.

How soon will I get my order?

If your order includes items that are indicated as Ready to Ship then your order will ship that same day or the next business day. During your order process you will be provided with shipping options and estimated delivery dates. If you are working with a tight or special deadline, please reply to your order confirmation email with details. They will do everything possible to help.