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WordPerfect Frequently Asked Questions
What shipping options are available?
Corel offers one shipping option across Europe for Corel Store orders:
UPS Standard Delivery: 2 to 3 days.
Please note: if you purchase an ESD (Electronic Software Download) version of a Corel product you will not pay any shipping and handling charges.
Can I open more documents?
Yes. Open as many documents as your computer memory will permit with multiple WordPerfect windows.
Best of all, without the restriction of nine documents per window, the sky’s the limit.
Do I need to confirm my order?
You will know your order has been completed and received by Corel when you see the Corel Store Order Confirmation page thanking you for your order.
You will also be sent a Corel Store Receipt confirmation e-mail including the details of your order. Be sure to save this e-mail and receipt for future reference.
It will greatly simplify the process should you ever have to Contact Corel Customer Service about your order for whatever reasons
What are the conditions for return?
Requests must be made within 30 days of your purchase from Corel.
Corel does not refund original shipping costs.
Shipping and handling costs to return your product to their warehouse remains the responsibility of the customer.
Returns must be made to their warehouse by using a trackable shipping method. Corel is not responsible for lost, destroyed, misdirected, postage due, or delayed mail.
Returned product must include all related media and manuals (failure to comply may result in lack of refund). The software must be uninstalled from your computer and any storage devices and you must delete back up copies.
Returned package MUST be labeled with the Corel assigned RMA Number and sent to the address stated in the instructions you will receive.
Please allow up to 4 weeks to receive your refund.
Refund will be issued in the currency in which the product was purchased.
Refund will be returned through your PayPal account and will be accompanied by email notification.