60% Off Worthington Direct Promo Code | Apr 2025

Do they offer free swatches?

Yes, they encourage you to request free samples of fabrics and finishes with any purchase you make to try to match existing furniture or integrate products into an established decor.

What is their return policy?

A Return Material Authorization must be requested from Worthington Direct within 20 days prior to returning any merchandise. Customs and clearance products cannot be returned. If the product arrives as advertised, you will be charged a 30% restocking fee and return shipping. They will provide you with the exact return fee for your approval before initiating any return. Once approved, Worthington Direct will provide return documentation and arrange pickup. They discourage returns due to color match issues and require you to request a color swatch before ordering.

What is their shipping policy?

Smaller items can be shipped via UPS or FedEx Ground, but larger and heavier items are shipped via freight truck at common carrier rates. Standard truck deliveries are tailgates that require someone to inspect, sign a receipt, and unload the product to the delivery site upon delivery. They offer an in-house delivery service, but there will be an additional fee, and you may still need to assist the driver with oversized or overweight products. The delivery service is on the first floor and is limited to threshold delivery; the driver will not bring items upstairs or beyond the first set of doors. Free pre-delivery notice is available for freight truck shipments only.

How do I calculate my shipping fee?

Shipping can be calculated by adding all items to your cart. Select "Proceed to Checkout" and fill in your shipping address. Once entered, you'll see shipping information at the bottom of the page under "Shipping Methods," along with other shipping services you can add. Make your selections and click Next to view the full shipping fee for your order. You can use this amount on a purchase order, or continue with the online checkout process. They make every effort to ensure you get the most competitive price. The amount you pay depends on the size, weight and distance of their supplier to your location.