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Writer's Digest Shop (7)
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Writer's Digest Shop Frequently Asked Questions
How can I check the status of my order?
Log into My Account and you will see a list of your recent orders. Click the View Order link to view the details of an order. If an item on your order has shipped from their warehouse you will see a Shipments tab. Click this link to view the shipment(s) associated with your order along with any relevant tracking information. Please note that they sell select items that ship directly from their retail partners and they are unable to provide shipment and tracking details in your My Account for those items.
What payment options do you accept?
They currently accept MasterCard, Visa, American Express and Discover. All pricing is in US dollars.
May I mail my order with any other form of payment?
Unfortunately, at this time they are no longer taking orders by mail. They thank you for your patience and understanding in this matter.
What is your return and/or exchange policy?
Digital products, downloads, course offerings, and video purchases are not covered under the Friction-Free Return Policy. However, if the product is defective or you are not satisfied with quality of the item purchased, please do contact them.
What should I do if I have purchased a magazine from a bookstore or other retailer and am not satisfied?
Returns directly to the publisher can only be accepted if the product was purchased directly from the publisher. Any other return should be made directly with the retailer from whom you purchased the product.
How can I share my wish list?
Let your friends and family know what is on your wish list. First, log into your account. From your Account Dashboard click on 'My wishlist.' Next, click the 'Share Wishlist' button and enter the email addresses of your friends and family. You can add a message of your own if you like. Your friends and family will receive an email message showing your wish list items which they can then easily add to their cart.
Can I get refund on my Online Gift Card or a purchase made with an Online Gift Card?
They cannot offer refunds on the purchase of an Online Gift Card. If you return a product that was purchased with an Online Gift Card only, the amount of the return will be added back onto your Online Gift Card. Otherwise the amount of the return will be added back onto your credit card.