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Zaner-bloser (9)
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Zaner-bloser Frequently Asked Questions
When do annual subscriptions start?
Annual subscription (license) start dates are set by your digital administrator.
All licenses purchased for the current school year will activate automatically on the selected date, and they expire one year after the activation date.
Please note: Some licenses have longer durations than one year.
How to redeem a coupon or promo code?
Coupons and promo codes can be redeemed online and on e-mail, fax, mail, or phone orders. Be sure to include the code on your e-mail, fax, or mail order.
To redeem a coupon or promo code online, enter it into the Coupons and Gift Certificates field when checking out. Click the Apply button to update your order total.
What are the retail prices?
Zaner-Bloser limits the sale of Teacher Editions, Manuals, and Guides to approved educators and educational institutions.
Merchandise shipped to any location other than a school or school warehouse will be charged retail price.
Bookstores, individuals, and non-school customers are charged retail price.
To calculate the retail price of a product, divide the listed school price by 0.75. Orders from individuals cannot be invoiced and must be accompanied by full payment or charged to VISA, MasterCard, or Discover Card.
What is the shipping policy?
Shipping and processing charges are prepaid and added to the invoice as a separate item.
If payment for educational materials is enclosed with your order, please add 9% or $5.00, whichever is greater, to cover standard shipping and processing.
Zaner-Bloser will choose the best shipping method for standard delivery.
Most orders are shipped within 72 hours. For express shipping, call Customer Experience at 800.421.3018.
Can I return an unsatisfied product?
Sure. Returns will only be processed with prior authorization by Zaner-Bloser Customer Experience.
Materials must have been purchased within 90 days and be in resalable condition.
To make arrangements for a return, contact Zaner-Bloser's Customer Experience Department at 800.421.3018.
Please do not return materials to the PO Box address. Return to: Zaner-Bloser. Returns Department. 10650 Toebben Drive. Independence, KY 41051.