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Advanced Affordable Hearing Frequently Asked Questions
What is Return policy of Advanced Affordable Hearing ?
- Advanced Affordable Hearing provides you with a Risk-Free 30-day Trial to try their products to see if they can help you.
- If you are not satisifies with the item, you can return it complete and undamaged within 30 days. Shipping and handling charges are non-refundable.
- Therefore, your refund will be for the total order amount less shipping charges. Also, unlike most online retailers and local providers, they do not charge any restocking fees (as long as the merchandise is returned complete and undamaged).
How will Advanced Affordable Hearing ship my order?
- All of their orders, both domestic and international, are shipped via the United States Postal Service (USPS).
- The least expensive option for domestic orders is First Class. Expected delivery time is between 7 to 12 business days after they have processed your order. There is an option for upgraded Express shipping for an additional charge. Typical shipping time for Express deliveries is 2 to 3 business days after order processing.
- For international orders that include hearing aids, the standard delivery option is Priority. The expected delivery time after processing is 6-10 business days. For non-hearing orders ONLY a lower cost First Class option is available as well. In both cases, if faster delivery is required, there is also an Express shipping option available for an additional charge.
What payment methods does Advanced Affordable Hearing accept?
- They accept wide range of safe, simple online payment options through our secure server including all major credit and debit cards and Paypal.
- Additionally, they also accept check and money order payments. Please contact them at [email protected] (or call them at 1 (844) 413-0221) for complete details regarding ordering and non-credit card payments.
- They also accept CareCredit as a payment form. However, to do this, customers must call or email them to place their order because there is not an automated process on their website to complete CareCredit orders.
I cannot login because I forgot my password. What should I do?
Go to the Account login screen and click on the Forgot your password link. You will need to remember the username OR email address that was used to originally create your account. If you do not remember the username or email address, please call them at 1-888-570-2740 (or send an email to [email protected]), so they can verify your identity and help retrieve your password.