Details 49 used12/31/2025
Promo Detail: Parts orders over $45 ship free. Delivery for standard shipping averages 3-5 business days.
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Troy-Bilt (50)
All 50
Coupons 48
Deals 2
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Troy-Bilt Frequently Asked Questions
What is a Truck Delivery?
A truck delivery (i.e. LTL shipping) is the shipping method normally used for items that exceed the size and/or weight dimension restrictions of parcel carriers such as UPS or FedEx. Truck delivery typically takes six to eight business days (excluding weekends and holidays) from when you place your order until you receive delivery of the order.
How can I return a part?
Prior to the return of new, unused parts, please review the instructions included on your packing slip. If you have any questions, please call their support team.
Please do not return used parts, batteries or fluids as they are non-refundable.
Be sure to send incorrect parts back promptly. A processing fee of 25% will be charged for parts received 90 days after delivery (returns will not be accepted after a year from date received).
Your refund will be credited to the original credit card used for your purchase within 1 - 2 billing cycles from receipt of returned merchandise at their warehouse.
How about the Equipment Returns?
New, unused equipment may be returned for a period of up to 14 days after the delivery date. Return shipping charges are the responsibility of the customer. Customers wishing to return new, unused equipment must call 1-800-828-5500 within 14 days of delivery of the product to obtain a return authorization and instructions. Once fuel is put in the fuel system, it is considered "used", and is therefore non-returnable. Units that perform as designed are non-returnable, as they are now considered "used".
It is extremely important that all new, unused equipment being returned receive a return authorization prior to being returned. Equipment returned without a return authorization prior to shipment may be rejected for refund consideration and may also be subject to a storage fee of $20 per day. Total storage charges will not exceed the original total purchase amount. If an item is returned and becomes subject to storage fees, it will be considered "abandoned". Abandoned items will become the sole property of Troy-Bilt as soon as the storage fees meet or exceed the original total purchase amount.
What about Shipping Policy?
They are unable to ship to PO Boxes, FPO's or APO's. They are unable to take online orders that ship to Alaska, Hawaii, Puerto Rico, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, or Guam. If you need to place an order outside of the Contiguous U.S states, please contact them at 1-800-828-5500.
Shipments will only take place Monday-Friday (excluding holidays). Please refer to the dates and shipping rates listed during checkout for your expected shipment and delivery dates as well as any delivery charges.
Who pay the Shipping and Handling Charges?
Shipping and handling charges are refundable if the item was shipped in error on behalf of Troy-Bilt. Otherwise, it is considered non-refundable.
All other refunds of shipping and handling charges are solely at the discretion of Troy-Bilt.