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What kinds of delivery service does Clean beauty by AnaK offer?
Clean beauty by AnaK uses USPS, UPS or Fedex for domestic orders. Orders over $150 shipping to the US or Canada will qualify for free shipping. For all U.S. Next Day and 2-Day Air shipments, they use UPS. They offer international shipping by Fedex to most addresses. International shipping to P.O. boxes is handled by UPS or Fedex.
The tracking status says my package has been delivered, but I didn't receive my order?
Have you tried contacting UPS or FedEx? They find that some mail carriers opt not to leave packages when there is no one available to claim them, even if you didn’t specify a signature upon delivery. Please try contacting them with your tracking number to find out if your package is waiting for pickup or will be redelivered. In addition, they advise printing out a copy of the UPS/FedEX tracking page and leaving a note in your mailbox for the postman or postwoman stating you haven’t received your order and ask for them to get it delivered to you. They may have brought it to an incorrect address or may know the whereabouts of the shipment. Ultimately, they are responsible for getting your package delivered to you once it leaves the distribution center.
How do I check on my order I have placed?
All regular ground orders are usually sent the next business day (Monday-Friday, excluding holidays) from our Tampa, FL distribution center. You will receive an email with tracking information once your order has been sent. To check the status of your package you may also email them at [email protected], just be sure to have your order number ready.
Does Clean beauty by AnaK offer wholesale products to licensed professionals or students?
Clean Beauty by AnaK is a skincare line that was conceived after years of experience treating both men and women of different ages and with an array of skin needs. Every product has been carefully designed to enhance and nurture the skin and they include only the best ingredients in the market. They can proudly say that any boutique spa or full day spa that truly cares about offering a premium skincare solution for their clients will benefit in carrying the Clean Beauty by AnaK line. Their team will provide you with the best training in the use and recommendation of their products. Please email them at [email protected] for wholesale information.
How to view the updated status of Clean beauty by AnaK's tracking information?
They’re sorry that updated tracking information isn’t available, but rest assured your package is on its way. Tracking information for domestic orders shipped via UPS or FedEx might not be updated at each checkpoint. US orders can take anywhere from 3-6 business days to receive.