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4 used
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Arc Games (18)
All 18
Editors' Pick 5
Coupons 1
Deals 17
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16 used
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20 used
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21 used05/26/2024
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Expiry Date: 05/26/2024
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Expiry Date: 05/26/2024
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Details 08/25/2024
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Details 05/26/2024
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Details 05/29/2024
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Arc Games Frequently Asked Questions
If you'd still like to uninstall the Arc Client, how to operate?
In Windows, open the Start menu
Open the Perfect World Entertainment folder
Open the Arc folder
Click on Uninstall Arc
If you'd still like to use Arc to Uninstall a Game, how to operate?
Launch the Arc Client
Log in with your Arc account
Click on Library
Right-click on the game you would like to uninstall
Click the Uninstall button
How do I close my Arc account?
If you decide that you no longer want to keep your Arc account open, you can request for it to be closed. Keep in mind that accounts are never closed for inactivity, so there is no harm in leaving it open in case you decide to play one of our games again, or if a new title is launched that you are interested in.
How do I prevent the game from crashing?
Close all programs that aren't needed to run the game to free up as much RAM as possible when playing the game.
Lower in-game graphical settings or try running the game in Safe Mode (if the crash is in-game).To run in Safe Mode, go to Options in the game launcher, check the Safe Mode option, and click Save.
Make sure your video card drivers are fully updated from the manufacturer's support site.
You may have to be on a Windows Admin account, or have Run as Admin access (right-click and select run as administrator) to be able to download, install, update, and run the game. If you use Windows Vista or 7, you may have to change the level of your UAC settings or turn them off temporarily.
You can try trying the compatibility mode of the game launcher. Right-click the game executable, go to properties, and go to the Compatibility tab. Check the 'Run this program in..." and try different modes, such as Windows 7 Compatibility mode.
Verify your game files by going into Options in the game launcher, checking the Force-Verify box, click Save, then let the verification process complete.
Set 'On-demand patching' to disabled, patch to the full version, and see if this resolves the issue.If you are using a gameplay proxy, disable it and see if that helps with your issue. If you are not using a gameplay proxy and live outside the United States, please try using one of the gameplay proxies and see if that helps with your issue. Gameplay proxies can be found by going into Options in the game launcher (located in the upper-right corner of said launcher).