Arrive Outdoors Frequently Asked Questions
Do I need to clean my rental gear?
No. Just place everything back in its original box, ship it back to them, and they will take care of the rest.
What happens if I lose or break gear?
What if I need to cancel my order?
You can cancel or submit changes to your order up to 10 days before your Delivery Date. Send an email to [email protected] or call them at 1-213-559-2482.
Can I purchase my gear after I rent it?
Not at this time, but stay tuned...
How does Rentals by Arrive Outdoors work?
It's simple! To get started:
Step 1: Choose a bundle or a la carte gear.
Step 2: Choose your reservation dates. Lock-in your reservation as soon as possible to ensure the gear you need is available for your dates! You may change or cancel your order up to 10 days before your trip.
Step 3: Your gear arrives directly at your door or destination.
Step 4: Repack your gear in the original box and drop it off at any FedEx location with the return slip included in your box. You can also schedule a FedEx pickup. Be sure the package is picked up or dropped off on your last rental day by 11:59pm to avoid late fees.