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Can I get Free shipping at Aveda？
Yes.
You can enjoy FREE standard shipping on all orders. The standard shipping will take 5-7 business days. Offer will be automatically applied at checkout.
For shipments which do not qualify for free standard shipping, shipping costs will be calculated based on order total.
Shipping costs will be calculated based on order total.
Aveda Online Canada orders are shipped and delivered by Canada Post on business days (Monday through Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
What is Aveda Return Policy?
Once received, return packages are processed within 7-10 business days. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.
If you are not completely satisfied with your purchase from Aveda Online Canada, you may return the unused portion to them for a refund or exchange. Please note: Only products purchased from Aveda Online Canada may be returned for refund or exchange.
What is your Mission Statement?
Their mission at Aveda is to care for the world they live in, from the products they make to the ways in which they give back to society. At Aveda, they strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world.
Can I get a Gift Card?
Aveda Consumer Relations will be happy to take your order for gift cards in the dollar amount of your choice; please call 1.888.772.8332. This gift card may be presented for payment for purchases only at Aveda Experience Centers and participating Aveda Salons and Spas* in the United States.
This gift card may be used to purchase merchandise or services but may not be exchanged or redeemed for cash. This card does not expire and does not contain service fees. This card cannot be exchanged or redeemed for cash except where required by law. For balance inquiry, or to report a lost or stolen card, please call 1.888.AVEDA23. To find a location please visit the find a location section of aveda.com.