10% Off Avenue The Label Coupons | May 2025

How to cancel an order?

If you order something you don't want, you can send it back to their warehouse within 14 days. You need to first email them at [email protected] to request a refund or exchange and they will respond with instructions on how to send your item back.

How do I take care of my hat?

Proper storage of your hat is important, and they recommend storing your hat on a shelf and making sure the hat is upside down on top of it. They recommend not storing your hat in the car, as heat and sunlight can discolor and damage the shape of the hat. To clean your hat, they recommend using a soft brush or lint roller to remove any dust. You can also clean your hat by wiping lightly with a damp cloth. To remove dust, use a lint roller or remove any stains, preferably spot cleaning.

What is their return policy?

It's important to them that you like your pieces and that they fit well, so they accept returns on all full-priced items within 14 days of delivery. Your item must be returned with the original invoice within 14 days of delivery. Your items must be undamaged, unwashed and undamaged. Your item must be in its original condition, which includes all original packaging, including your cornstarch bag (if not torn). Your item must be purchased at full price. If your return complies with their policy, please submit your order number and email to their returns portal. They do not accept returns for items purchased during a sale (over 15%) or during a markdown/final sale. Please note that pre-promotion orders cannot be discounted or refunded.

What is their shipping policy?

Free Standard Shipping (2-7 business days via Australia Post) on Australian orders over $150. Standard shipping is $10 for orders under $150. Free shipping on international orders over AUD 300 (7-12 business days). Free Standard Shipping on New Zealand orders over AUD 150 (7-12 business days). Your order will be dispatched from their warehouse in Sydney, NSW within 24 hours. They ship worldwide!