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Back Bay (37)
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30 used
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49 used
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Details 05/16/2024
Promo Detail: Buy more and save more! the offer involves 20% Off sales & discount.
Expiry Date: 05/16/2024
Details 05/02/2024
Promo Detail: Buy more and save more! the offer involves 20% Off sales & discount.
Expiry Date: 05/02/2024
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Details 05/16/2024
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Back Bay Frequently Asked Questions
What is their return policy?
Don't like your earbuds or running gear? Don't worry, they'll take them back for a full refund! If you have purchased a product directly from Back Bay Brand through their website www.backbaybrand.com and you are not satisfied for any reason, they will gladly return it within thirty (30) days of purchase for the full amount refund.
Does Back Bay Brand support warranty?
Yes. All parts that are defective in material and workmanship shall be replaced up to 3 times within one year from the date of purchase. Defects resulting from improper or unreasonable use or maintenance, accidents, excess moisture, insects, improper packaging, lightning, electrical surges or unauthorized tampering, alteration or modification are excluded. Lost and stolen are not included. Replacing a single earbud or headphone case is a single replacement. The Back Bay Audio limited warranty is for one year from the date of purchase of electronics, accessories and other products not listed here, unless specified in the user guide. They will, at their option, repair or replace any defective parts free of charge within a reasonable time.
What is their shipping policy?
They ship orders every business day from 9AM to 5PM EST. They do a lot of online shopping from their Back Bay headquarters and they hate how long it takes for other companies to ship - so they try to ship by the next business day. If you place your order in the morning, they do their best to ship the same day! Standard US shipping is always free and takes 2-4 days to arrive. They also offer expedited shipping which will arrive within 2 days.
Do they ship to my country?
They ship to almost every country! If you are having trouble placing your order, please email [email protected].