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Bhs.com (50)
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Bhs.com Frequently Asked Questions
What are bhs.com’s working hours?
You can contact they Sunday to Friday 9:00am to 5:00pm excluding any Bank or National Holidays.
Their huge range of Chandeliers, Ceiling Lights, Wall Lights, Bathroom lights and Outdoor Lighting are available to buy via our website 7 days a week day or night.
How long do BHS take to deliver?
Lighting goods that are in stock will be dispatched the same day providing the order is processed before 3pm*.
Lighting Goods supplied within the UK will normally be delivered within 3-5 workings days of acceptance of order.
If the agreed delivery date cannot be met, you will be notified and given the opportunity to agree a new delivery date or cancel the order.
*NB It can take up to 30 minutes to process your order.
What methods of payment do you accept?
BHS.com accepts most major credit cards such as Mastercard, Visa, Maestro, Switch, Solo, Delta and Visa Electron.
They also accept payment via PayPal. BACS is available upon request.
What should I do when I recieved faulty goods?
If you receive faulty goods or goods that do not match the description given and wish to return them you must inform them in writing (letter, email or fax).
Once they have your request for a return their customer services will give you an authorisation number if required.
Goods without returns authorisation number will not be accepted.
You will be required to provide proof of purchase such as your order confirmation email, receipt or sales invoice.