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Bio Ionic (36)
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Free Universal Comb Attachment + Universal Diffuser ($53 VALUE) when you Spend $99+
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Bio Ionic Frequently Asked Questions
What if I can't find my order?
This happens sometimes. Carriers occasionally mark packages as "delivered" before they're dropped off. Please contact the carrier if it has been more than 2 hours since you got a delivery notification.
How can I track my order?
Once your order ships, you will receive a confirmation email containing the shipment details, a tracking number, and a link to the selected carrier site. To track your order, click on the tracking number located near the bottom of the e-mail. Customers who have registered an account on BioIonic.com can also track orders by logging in to their account dashboard on the site.
Do I need to register my Bio Ionic appliance for warranty?
Yes, you must register your Bio Ionic tool within 30 days of the purchase date to validate the warranty. You can register your product here. And their limited warranty does not cover:
Neglect or lack of proper maintenance
- Normal wear and tear
- Damage due to misuse and abuse such as dropping, incorrect voltage supply, or neglect of safety precautions
- Tampering such as repair or attempted repair by an unauthorized party
- Damage to cord
- Tampering with or misuse of transformers, voltage converters, plug adapters, or with alternative power supplies internationally
- Products that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters
- Damage or deterioration to the surface finish, aesthetics or appearance of the product
- Damage occurring during shipment of the product