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Blu Cigs (41)
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Blu Cigs Frequently Asked Questions
How do I check the status of my blu® online order?
If you have a blu account, you can check your order status at any time by simply clicking on the "My Account" link which appears on most pages. From there, you will be able to view information about your order.
After you have placed an order, a confirmation will be sent to your email address.
What is autoship?
Autoship is a subscription service that is easy and convenient and saves you 10% off your total purchase. When you sign up for autoship, blu will automatically order and ship your favorite blu product right to your door. When you set up autoship, you place an order just one time. blu will ship your product(s) based on your selected shipment intervals (you can choose to receive a shipment every 2 or 4 weeks).
What are the shipping rates for blu products?
blu uses a shipping model where fees are based on the order total amount of your shopping cart. Shipping rates are as follows:
Order total over $80 = free shipping
Order total $60 - $79.99 = $5 flat rate
Order total $0 - $59.99 = $10 flat rate
- Note: The order value equals your shopping cart amount after promotional discounts and bluNation points and before applicable taxes have been applied.
What is a batch code?
A "batch code" is a unique identifying number (or set of letters and numbers) assigned to one product batch which can be used to identify each individual finished product made in that batch or lot, and allows the history of its production to be traced. Batch codes can be found on the product or on the product' s packaging.
What do I use to charge my blu® device?
The blu device comes with and should be charged by a USB charging cord. One end of the charging cord attaches to the end of the device. The larger end of the cord inserts into a standard USB port (such as those found on a laptop). The USB Wall Charger found in their online store can also be used with the blu device. This unit comes with a charging cable and an adaptor that plugs into a standard 120v wall outlet.