Carolina Hemp Hut Frequently Asked Questions
Do you have any military discount ?
Yes, they have. If you are a member of one of their armed services or a veteran, contact their customer service team for your special promo code. They also offer similar discounts to Teachers, Law Enforcement, Fire Fighters and others in their Hero Program. They offer a “Hero discount” to their military and veteran customers. In-store, they vet the customer and have a special code used for these appreciated customers. If shopping online, vetted customers are provided a special promo code to give them a constant discount for all purchases.
What is Carolinahemphut refund policy ?
Once your return is received and inspected, you will be sent an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-7 days. A full refund of the purchase price of the product will be refunded. Shipping charges on the original shipment cannot be refunded. Inspection of your package may take a few weeks from the receipt date. Please be patient. All received packages go through Quality Assurance inspection before refunds are processed. They will pay your refund after inspection.
How about the Carolinahemphut shipping policy ?
They ship on Weekdays only. They aim to ship the products on the same day as the order was placed, but it is not guaranteed. They typically ship via USPS or UPS depending on the size of the parcel. For all shipments, they utilize tracking to help their customer keep track of items in shipment. They also use tracking as a protection for their customers. Friday orders placed after noon (Eastern time zone) will be shipped on the next business day.
