10% Off CHI Coupon Codes | Apr 2025

Can I subscribe to products?

Users will be able to select the subscription between 1 month, 2 months, or 3 months period of time and get up to 15% off during the length of the subscription, only for slected products (shampoos and conditioners). Orders will be placed automatically and renew in the period of time they select and the customer will be change to the same payment option in their accounts.

What happens is there is a delivery error? (damaged/lost package)

If there is a problem with your package, please contact their customer service department at 1-800-237-9175 for resolution. To protect your order against loss, theft or damage that occurred during shipping, add Route+ package protection at checkout. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, it will be reviewed for approval for a reorder or refund within 24 hours. 

Who can I contact for a return or an exchange?

If you are not fully satisfied with your online purchase, you have fifteen (15) days from the date of purchase to return your product for a refund by contacting FSI’s Customer Service Department: 281-876-2000 | 800-237-9175.

How Can I cancel my subscription?

After the second order customers will be able to cancel the subscription but they will not be able to re-join to the same subscription, unless they select another product.

How do I make a purchase using Zip?

Zip is a payment plan that allows you to pay for your purchase. Zip empowers you to buy now, pay over time and avoid interest repayments. Choose Zip as your payment method at checkout for orders over $35. No long forms or credit checks required, just instant approval. Checkout using a credit card. The first 25% of your order total is charged at the time of purchase. Pay the rest in equal installments billed automatically over 6 weeks. These are no late fees if paid on time.