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Chicco (50)
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Editors' Pick 5
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Details 05/30/2025
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Chicco Frequently Asked Questions
What is Chicco's return policy?
They want you to be completely satisfied with Chicco products and your shopping experience with them. Nonetheless, they understand that sometimes items need to be returned. If you need to return them, they accept returns purchased from ChiccoUSA.com within 30 days of purchase. All returned items must be in new unused condition in their original packaging. All product parts and packaging materials must be returned, including instruction manuals and registration cards, for a full refund. Once received from their warehouse, the item will be checked for condition and complete content.
How long does it take for the refund to arrive?
The customer is responsible for all return shipping costs. Unless otherwise stated, refunds will be issued in the same form as the original payment. The refund will be the total cost of the purchase plus any sales tax paid. Shipping charges are non-refundable. It may take up to 14 days for your return to be processed after the product has been received at their warehouse and the return has been approved. You can see a credit refund within about 30 days of receiving your receipt. To check status, please contact Customer Service at 1-877-424-4226.
Which countries do you ship to within the day?
Currently, they only ship within the U.S., including Alaska and Hawaii, and all U.S. territories. Sorry, they don't ship to Guam, American Samoa. Currently, they do not ship orders to APO or FPO addresses.
How long does it take for my order to be processed?
Orders are only shipped from their Lancaster, Pennsylvania warehouse on business days. Business days are Monday through Friday, excluding federal and corporate holidays. Depending on the location of the item to be delivered, different shipping methods will be offered. Each shipping method has its own conditions and fees that will apply to your order.