15% Off Cigarone Coupon | Apr 2025

Can I modify my order?

Once payment is submitted, the order cannot be modified. They will have to cancel the payment and ask you to submit a new order if applicable. Customers are responsible for the products delivered, if you have any questions, please contact them within 7 days of receiving your order. After this period, no credit or replacement will be made. Wrong or overdelivered items must be returned within 7 days of receipt of the order. Returned merchandise must be returned in its original packaging and packaging unit intact. Buyer bears shipping costs. Please contact them for instructions on the return procedure.

How to get a refund?

Refunds or credits apply to cigars returned in good condition or orders received in poor condition. Please note that this does not apply to subjective opinions about the taste, colour or finish of the product, which are entirely naturally occurring and have no effect on the character of the cigar. In addition, this also guarantees a replacement or refund if the shipment has not been shipped after 30 days, unless the shipment is stopped for legal purposes by customs in the country of destination. Customers are asked not to order or adjust their purchases if the destination country does not allow or restrict the import of tobacco products. Please contact them for shipping advice and cigar related questions before ordering.

Are they safe to pack and move?

They pay special attention to every box of cigars they ship. Each box of cigars is vacuum sealed with thick plastic before shipping. This process ensures that your cigar will never dry out or be damaged in any way. The package is reinforced to avoid any physical damage during shipping. Cigars are shipped from their warehouse in Switzerland via the Swiss Post system or by private courier. They guarantee that all goods will not be damaged or lost.