Details
Promo Detail: Check out the latest offers from clearwateroutdoor.com! Go to the website and see the detail.
What is their return policy?
Their 100% guarantee ensures that every item you buy online or in their store meets your standards, or you can return it (as long as it's safe to do so). Clear Water Outdoor is happy to accept returns of unused, undamaged or defective merchandise for a full refund. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. If the original receipt is not available, they will exchange or issue a store credit based on the current selling price.
How do I change my order?
The best way to do this is to reply to your receipt confirmation email with the changes you want to make as soon as possible. They will notify you that they have received your request and made appropriate changes.
Do they support price matching?
Yes! Just use the "Contact Them" section on their website or email [email protected] with a link to where you can find the item you'd like them to price match. Item must be in stock, same size/color/season, and from an authorized dealer.
What is their shipping policy?
They ship most orders the same day they are received (2pm CST Monday-Friday). Note that most shippers (UPS, Post Office, FedEx) have earlier cut-off times for overnight shipments. So they can only guarantee to receive the order the next day by noon Monday to Thursday.
How to enjoy free shipping?
Free shipping excludes oversized items such as kayaks, canoes, paddles and coaches. Kayaks, canoes, and stand-up paddleboards all have a flat rate of $350 (48 U.S. states). CWO determines the most efficient shipping carrier for your order. Some of the carriers that may be used are: United States Postal Service (USPS), UPS, or FedEx. Some items require a signature for delivery.