CodeCanyon Frequently Asked Questions
What if the purchased item is no longer available?
There are a number of different reasons why an item may be removed from the market and are therefore no longer available for download.
They recommend that you download and save an item as soon as you buy it, but if the item was removed before you had a chance to download it, refer to their Envato Market Refund Rules to check if you’re eligible for a refund.
Do I need a Regular License or an Extended License?
Themes, code, graphics, video templates and 3D items can be purchased on either a Regular License or an Extended License.
Photos can also be bought on a Regular or Extended License but different rules to the ones in this FAQ apply. If you’re looking to license photos you can find out more about the difference here.
The main difference between these licenses is that under the Regular License, your end product (incorporating the item you've purchased) is distributed free of charge, whereas under the Extended License your end product may be sold or otherwise limited to paying customers.
How do I change my username?
Want to change your username? Here's how:
Login to your Envato Account (click Sign In in the top right corner).
Click on your username (also in the top right corner!).
Click Profile in the drop down menu.
Then, click Envato Account settings .
You'll need to sign in again as a security measure.
Click Edit details.
Here you can edit the basic information used for your Envato Account. Delete your current username and enter a new one!
Enter your password again to confirm the changes, then click Save.