Details
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What's your shipping policy?
Order before Midnight, 7 days a week.
Restrictions apply, no deliveries will take place on Bank Holidays. UK standard delivery need to pay £4.99, and the fee will be free on orders over £100.
Please allow 2-3 days from dispatch for delivery. To reduce the carbon footprint of your order, They will ensure that the last mile of your delivery is completed on foot, by bike or electric vehicle. They'll also plant 1 tree for each order placed with eco delivery! Delivered within 2-3 days.
Eco deliveries take place 7 days a week.
Option will show at checkout if available to your selected post code.
Will you refund my postage costs to return an item?
UK returns are now free - Please register and send your return as advised above.
For international orders they are more than happy to refund postage costs to return an item where the return is required due to their error. For instance: If they sent you the wrong item; If the item is damaged or faulty.
They will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again they recommend using a delivery service that insures you for the value of the goods.
They will not refund postage costs to return any item due to reported damage or fault where no error was found in the inspections of the item .Costs of posting the item back to you will depend on the item and will be communicated to you after the inspection process has been completed.
Can I cancel my order?
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with them within 14 days from the day on which you acquire physical possession of the goods.