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Promo Detail: This coupon will not last long. Please don’t forget to use it when you shop and check out at Coloreyelens. It’ll help you save 12% Off.
What is Coloreyelens Return Policy?
- Any return or exchange of items can only be made within 14 days after the order is received.
- All returned items must be in unopened/original condition, with original packaging or else it will be rejected return.
- If you receive a defective item, please email Coloreyelens with a photo of the item as a proof and Coloreyelens offers free replacement as compensation once the item is confirmed as defective. Goods are classified as defective if they are received in damaged condition, or where a manufacturing defect is noticeable on the items. Please note that items that are damaged as a result of improper usage and mishandling by the customers are not considered to be defective.
- If you ordered an incorrect size, product, color or simply wants to exchange the item, Coloreyelens can also allow a return. You are responsible for the shipping fee, and Coloreyelens will refund the original product cost upon receiving the returned item. All shipping fees are non-refundable and please note any extra charges incurred in an exchange or return (eg. re-shipping cost, resending cost, duties and taxes) shall be borne by you.
What is Coloreyelens Shipping Policy?
Coloreyelens offers free standard shipping worldwide for all orders over $39.00, for orders less than $39.00, Coloreyelens charges an amount of $5.95 as the shipping fee, and Fast Shipping $9.99.
Order Processing Time: 1-2 business days.
Free/Standard Shipping Time: 10-14 business days.
Fast Shipping Time: 5-10 business days
Local delivery(US Customer Only, US Warehouse Stock Product Only): 3-5 Days .
Coloreyelens will send the tracking number by email after the order shipped, and you can also find the tracking number on your account. Tracking information will take several days to updated and queried online.
The delivery time frame is based on the best ESTIMATION. All transit times are subject to customs clearance, transport conditions, weather conditions, the volume of mail traffic, etc., please be more patient.
International shipments may subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination and are the responsibility of the Recipient.
Please provide your full address to our shipping information box at the time you place an order via the Website, and please choose the appropriate city and province and zip code are correct to avoid shipping errors. They are not responsible for any package sent to the wrong address because you misspelled the destination address at the time when you checkout.
How to put in contact lenses?
Step 1: After you get the lenses, please do not put on them immediately. The liquid in the package is saline and disinfectant, and it will irritate your eyes. Please put the lenses in the contact lens care solution about 6-8 hours before you wear them.
Step 2: Take the lens out from the packet gently after washing and drying your hands. Then make sure you are holding the correct side of the lens.
Step 3: Hold up your upper eyelid and pull down your lower lid, then use the index finger to gently place the lens.
- Step 4: Look up and down, left and right after putting the lens in so that it will settle into place, then close your eye in a while.
- Step 5: Do again for the other eye through simple steps!