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What is their return policy?
Ensure your satisfaction. Within 30 days after receiving your shipment, you can return any new, unused and uninstalled products to get a full product refund without asking any questions. Please contact them [email protected] .The topic is "return order" and your order number. Please note that the returned items must be in good condition (new situation), and the customer is responsible for all returned freight and packaging.
Their reply address is: 3435 Lawson Avenue, Oceanside, NY 11572.
To speed up this process, please include the following information in your email: The name on the order is the email address associated with the order.
Return package tracking # (if possible). Product image in original package
If you are approved, your refund will be processed and you will automatically apply for credit from your credit card or the original payment method within 7 working days. If the complete item is not returned or the item is damaged, an additional restocking fee may be assessed.
What is their shipping policy?
Any order before 12 p.m. EST will be completed within 1 working day, sometimes on the same day. Once the package leaves their fulfillment center, you will receive an email with your shipment confirmation and tracking number. Sleep City countdown!
Any order shipped in the continental United States (48 lower states) may take 2-5 working days, and is eligible for free delivery. For orders to Alaska, Hawaii and Canada, additional freight will be charged. Please allow a longer time for the package to arrive at you. Unfortunately, they do not ship internationally or to Po, apo or P.O. Box.
Unfortunately, they have not been shipped internationally. They will soon come all over the world!
What Payment methods do they accept?
View their payment methods at checkout. They currently accept: Visa, Mastercard, American Express, Discover, JCB, Diner’s Club, Amazon Pay, Google Pay, Apple Pay, Shop Pay, Paypal and more!