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Can I exchange an item for a more expensive item?
Absolutely yes. They will just need to charge you the difference.
Please set up a return via our online Return page and add the corset you would like to receive in exchange.
How can I return an item?
Return an item from your order within the 30 days
Your item must be unused and in the same condition that you received it
Your item must be in the original packaging, with the swing tags & barcodes attached
Your item needs to be returned with the original packing slip or your returns document which will be printed with your label.
Which payment methods do Corset Story accept?
They accept many payment methods,such as Paypal,Apple Pay,American Express,Mastercard,Visa.
Why has my card been declined?
If your card has been declined, please check that all details you have entered are correct:
The billing address must be the address where your card is registered.
Your bank may be holding the payment for security reasons. Please contact your bank to confirm the order.
If your card still fails please try an alternative payment method, they find that paying via Paypal resolves most issues.
You can also contact their Customer Services team.
Do Corset Story deliver to PO Boxes or Military addresses?
Unfortunately they are unable to deliver to PO Boxes or Military Addresses addresses.
Please use a standard residential or business address.