40% Off Cosplay Shopper Coupons | May 2024

How can I cancel my order?

If you change your mind, feel free to send them a cancellation request at any time. However the cancellation is only available if your order is not been processed. Once your order is moved to the “in-progress” status (usually within 24-48 hours after the order is placed), there is no cancellation.

What if I do not receive my package?

• If you didn’t receive your package within the Estimated Delivery Date please inform them of your order information. After finding out the reasons, they will deal with it according to the related policies. If it is caused by their or logistic company’s fault indeed, they would offer you a full refund or resend the package for free.

• If it is because of the factors of the transportation or custom house (detained or returned), and you want a resend, the resend postage should be paid by you. 

• If you would like a refund, the postage we send the package should be deducted from the refund. Though products are for free delivery,if you order ($79.99 up) but actually there's postage cost on them when ship out every order. 

• If it is because of the factors of unclaimed or other factors caused by you, the condition is also the same as above.

What shipping options are available?

• Express mail is totally air transport. You may need to pay extra money to choose it. 

• If you choose it, they will track the order for you and give you the notice of its recent status. Usually it will take 4 to 7 business days for the package to reach North America and 5 to 10 business days to reach South America. High quality product will be suggested to choose this delivery method.

How long does it take to receive my order?

• Usually your order will be process once we received your payment, and within 10 to 20 business days you can get your order.

• If you’ve chosen Expediting shippingl, it may only take 10-15 business days. If you’ve chosen Standard Shipping, it may only take 15-25 business days. Your order would be delivered once after it arrives at the local post office.