5% Off COVETI Coupon Codes | Apr 2024

Can I track my orders?

After placing an order, you will receive an email containing all the details of your order. They may also be in touch if they need further information to verify your payment. Once your order is approved, the relevant Coveti partner will aim to process and dispatch it within 2 business days and share the tracking number along with the tracking link.

How long can I receive my products?

• Depending on your location, delivery will normally take 3-10 business days from dispatch. They'll be sure to keep you updated with tracking information and estimated arrival date. 
• If you order from multiple Coveti partners, please keep in mind that your items will arrive separately. While they aim to always deliver within the specified times, they aren't responsible for delays due to customs clearance or failed payment approval.

I've returned my item. What happens if it's delayed?

You may experience some unexpected delays if your return is on its way to one of their European partners. You can follow the progress of your package with their delivery partner using the tracking number assigned to your returns label. As soon as it’s accepted by their brand partner, they will send an email to confirm your refund.

Can I cancel or make changes to my order?

As your order will be processed and prepared quickly for dispatch, please contact their Customer Care as soon as possible to cancel or make changes to an order. Unfortunately, they are unable to add items to an existing order but they welcome you to place a new order for any additional product.

Can I get my refunds?

• Coveti offers returns for items eligible for return in accordance with this Return Policy. Subject to certain conditions and exceptions explained below in this Return Policy, and unless otherwise expressly indicated on a Product's detail page at the time of purchase, they are pleased to accept timely returns of certain new and unused Products, as follows:

• Full Price: Products purchased at full price are eligible for return for a refund within 14 days from the date that the Product was delivered to you.

• Promotions & Markdowns: Products that are purchased with a Promotion or Markdowns are eligible for return for a refund within 7 days from the date that the Product was delivered to you.

• Final Sale: Products purchased on final sale (as further described below) are not eligible for return or a refund.

How can I make a return?

• Specify the item for return with order number

• Specify your pick-up address and a convenient collection time

• They will send you a collection confirmation email with all the details you'll need to complete the return. If you are returning items to multiple Coveti partners, please request a separate collection for each one under your email.

• Prepare your package with the documents enclosed in your order

• Place the item with all the original packaging inside the courier will check the contents.