10% Off Cozy Winters Coupon | Apr 2024

Do they ship to other countries?
Yes, they do.

• They have partnered with a third party to service their international customers, except in Canada.

• At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to a page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

• Upon completion of your order, your credit card will be charged for the entire purchase. They will ship the goods to the third party distribution facility where they will process the order and transport the goods to your international address.

Can I exchange an item?
Yes, you can.

• You have 30 days from the date of shipment to exchange an item.

• To exchange an item quickly, place an order for the new item by phone or the website and follow the above Return process on the item you wish to return.

• You can also exchange an item through the above Returns process, but specify with the return what item you wish to exchange it for. Any price differences of the exchanged item(s) will be charged or credited to the original method of payment, including re-shipping fees.

• All items that you are returning for exchange are subject to the same criteria as the above Return Policy.

What if I received a damaged or defective item?

• If you receive a damaged or defective item, contact them immediately at 800-340-1528. Please supply them with your order number and item number from your original confirmation email.

• If there is extensive damage to the carton, refuse the delivery and contact them immediately at 800-340-1528. Please have your order number available when you contact them.

• In the event that they send you a replacement, you will be required to return the damaged or defective item within 30 days to avoid being charged for both the replacement and the original.