15% Off Dear Ava Coupons | Apr 2024

What if my Dear Ava gift wasn’t the right fit?

If your Dear Ava order wasn't the right fit, please reach out to [email protected] within 14 days of delivery. They will help make it right.

Do they ship outside of the USA?

Yes, absolutely! They ship worldwide and shipping costs are calculated at checkout starting at $7.99 USD.

I'd like to place an order and have it sent directly to the recipient... is that possible?

Yes, absolutely! Just put the recipients name and address on the shipping details at checkout. For this reason, they do not include paper receipts in our orders. All receipts are through email, so make sure to use your own email.

I have sensitive skin - what's in my jewelry?

At Dear Ava, they take precaution to ensure their precious gifts won't irritate you. Their jewelry is made of steel, and 100% nickel free.

I'd like to place an order and have it sent directly to the recipient... is that possible?

Yes, absolutely! Just put the recipients name and address on the shipping details at checkout. For this reason, they do not include paper receipts in their orders. All receipts are through email, so make sure to use your own email.

What if my order arrived damaged?

At Dear Ava, they care deeply not only about the quality of our jewelry, but the quality of experience it brings you and your loved ones. If your order does arrive damaged, contact them at [email protected] and they will make it right.

How many days does it take to deliver?

Orders are typically processed within 1-2 business days after being placed. Transit times and costs please refer to their FAQ page.

How do I take care of my jewelry?

They recommend removing your jewelry before showering, swimming, applying lotion or perfume, exercising, washing dishes, and related activities. Store your jewelry in a cloth bag or by hanging it up for protection when you’re not showing it off to the world.

Where is my order now?

To see the exact status of your order, click on the blue link in your confirmation email which will take you to your order summary page. You will be able to see the status of your items in production and, if available, also check on the tracking status of items that have already shipped. We'll send you confirmation emails when your order is being shipped, please click the tracking link attached in your confirmation emails to see where your items are located.Please note that orders to AK, HI can take up to 2-3 weeks and during that time, the Carrier may not be able to provide updates until the shipment reaches to its final destination.