25% Off DefenAge Coupons | Apr 2024

What are the limitations of DefenAge's quality assurance?

Quality is only guaranteed when sold by defenage.com or an authorized professional, otherwise it may be counterfeit, black market, used or improperly stored or handled. Quality is not guaranteed when DefenAge products are sold on Amazon, eBay, Walmart, Skincare Solutions Store, Healthy Glow Skin Store, Skin Elite (skinelite.com) or other unauthorized sources. All cosmetics are made in the USA.

What is DefenAge's money-back guarantee?

If for any reason you are not satisfied with your purchase, please contact them within 30 days of purchase and they will honor your decision to return the item for a refund or store credit. To make your experience as simple as possible, they offer free returns to customers who choose to return for store credit. Customers who choose to return for a refund will receive a full refund of the return amount less shipping and handling costs. All refunds will be credited to the same account used for the original purchase. Wholesale purchases and purchases of limited edition products are excluded from this money-back guarantee policy. All limited edition merchandise must be returned brand new, unused, unopened with all security seals still in place.

How soon will I receive my refund?

You will receive an email notification upon receipt and inspection of your returned item. Refund requests will be processed within 7 business days of approval.

How long does it take for my order to be processed?

Orders placed before 2:00pm PST Monday-Friday will be processed and shipped the same day. Orders placed after 2:00pm PST Monday-Friday will be processed and shipped the next business day. All orders are shipped via UPS or USPS First Class Mail or FedEx to your shipping address and a notification with a tracking number will automatically be sent to the customer.