Details
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What is their return policy?
To return products, customers must contact DFS for a credit return authorization. The customer must ship the product to DFS in its original packaging and insure the shipment or accept the risk of loss or damage in transit, all at the customer's expense. The original sales invoice must accompany the returned product. To be eligible for return, the product must be in the same condition as when it was shipped to the customer and must also include all manuals, power cords, software and other items that came with the product. Products damaged while in the customer's possession or control will not be allowed to be returned.
What is their shipping policy?
Once they receive your order, it usually takes 1-3 business days to process and ship. Please make sure your billing and shipping information is accurate and matches your credit card to avoid delays in placing your order. DFS only ships to addresses within Canada. DFS does not ship to PO Boxes, freight forwarders, hotels or international. Their website does not accept tax exemptions.
How long will it take me to receive my order?
Once they receive your order, it usually takes 1-3 business days to process and ship. Please make sure your billing and shipping information is accurate and matches your credit card to avoid delays in placing your order. If discrepancies are found, they may need to contact you from time to time for more information. Shipping estimates are provided at checkout for your order, and you will receive a tracking email once your order ships.
What is a "Dell Hot Sale" or "Dell Clearance" item?
Their Bestsellers section is a curated list of units that include discounts, specials, low-volume models, and systems with unique configurations that they believe offer exceptional value. Since their deals change frequently, check back often to avoid missing out on the best deals. Discounts on these items will not include any coupons you may have used (if applicable). Individual items selected as "Hot Sale" are at the discretion of DFS and are limited to on-hand inventory.