Dhgate Promo Codes for Apr 2025

When and where can I get/receive my refund?

When your order status becomes "Refunded', the system will process your refund 

request within 1-2 business days, and then the refund will be returned to your account. 

Please refer to the form for the specific time of arrival. 

Does DHgate have any Sale/Clearance products?

Yes, DHgate is offering a huge sale right now. You'd never want to miss it. Up to 60% OFF. Click here to view all SALE items.

How do I pay by Credit Card?

When you select Credit Card as the payment method, you will be taken to a site where you can pay your order. When you place orders on DHgate by credit card, you just need to pay for the order amount. If you are charged extra payment except for the order amount, they suggest you contact your card bank to check it as it should the bank charge.

What are DHcoupons ? 

DHcoupon is a coupon sent to buyers by DHgate during promotional events. Most of the promotion are post on the website. DHcoupon will be sent out by email or Mobile App, etc and be applied by yourself on our website.Once your order reaches a certain minimum amount, you will be eligible to receive the DHcoupon. 

How do I get coupons?

DHcoupon:  Usually, DHcoupons are sent out during promotional events. Information about the activities will be sent to your email account directly. Please check your email from DHgate and Messages Inbox regularly so as not to miss any DHcoupon.

Store coupon: DHgate Store Coupons are classified into two sub-types: regular coupons and purchase-based coupons.

• Regular Store Coupons: Regular coupons are offered directly by DHgate sellers and can be redeemed at the checkout for a certain order right away, just similar to the DHcoupons.

• Purchase-Based Store Coupons: Purchase-based coupons, however, are offered only when your purchases reach a certain amount defined by the specific seller. (You could contact the seller to ask for the seller coupon details.)

How to cancel an unpaid order?

You can cancel an unpaid order directly under Awaiting Payment section of My Orders page.

Step1. Go to My Orders and select Awaiting Payment section.

Step2. Select the order you want to cancel, click Cancel Order button.