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How long will it take for delivery?
They ship every business day of the week. They do not ship on weekend or holidays. 1or 2 Day Delivery in many areas in the Midwest.
The rest of the states are mostly 3-4 business days delivery.
SpeeDee does not deliver on weekends or holidays. FedEx will deliver on Saturdays, but not on holidays.
How much do I pay for shipping?
DogFoodDirect shipping costs are the lowest in the industry. Because of their volume, they charge less than published shipping rates.
DogFoodDirect utilizes both SpeeDee Delivery and FedEx to give you the customer the best options for delivery at the lowest cost.
Outside the midwest, DogFoodDirect uses FedEx. Both FedEx and SpeeDee discounted rates are calculated in their estimated shipping calculator.
Can I return the defective item?
Yes. Dogfooddirect.com wants to make sure your shopping experience is a pleasant one.
If your product is found to be defective or not up to the highest quality standards, they will either send you out a replacement or refund your cost.
Please contact them at [email protected] or call them at 1-800-743-5124.
Does Dogfooddirect offer rewards for their customers?
Yes. You're in luck, they've got a frequent buyer program!
Buy 12 of the same formula, same size, dry dog or cat food from DogFoodDirect.com and you pay only shipping on the 13th bag.
Just save the UPC codes from the packages and send in along with the Dogfooddirect.com redemption form.