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What are the delivery charges?

• Delivery charge varies with each Seller.

• Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

• For Products listed as Flipkart Plus, a Rs 40 charge for delivery per item may be applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or their courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, they add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

I need to return an item, how do I arrange for a pick-up?

• Returns are easy. Contact them to initiate a return. You will receive a call explaining the process, once you have initiated a return.

• Wherever possible Ekart Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Ekart, you can return the item through a third-party courier service. Return fees are borne by the Seller.

Does Flipkart deliver internationally?

• As of now, Flipkart doesn't deliver items internationally.

• You will be able to make your purchases on their site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.

What is return policy?

• In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

• In cases where a product accessory is found missing/damaged/defective, the seller may either process a replacement of the particular accessory or issue an eGV for an amount equivalent to the price of the accessory, at the seller's discretion.

• During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, these category-specific replacement/return general conditions will be applicable.