25% Off Duckworth Promo Code | Apr 2025

Can I use a discount code on marked-down items?

They do not permit the use of discount codes when purchasing discounted items. Any discount code will be applied only to full-priced items within a cart. Duckworth does not permit combining discount codes during checkout.

When will the item I'm looking for be available?

They add products to their online store as soon as they become available. The COVID-19 pandemic has significantly disrupted their American-made supply chain; they are working around the clock to troubleshoot bringing your favorite Duckworth items back onto shelves ASAP. Please sign up for their newsletter to get updates as products become available, or feel free to email them at any time: [email protected].

Does Duckworth have a package protection plan?

They do! they partner with Route which allows you to purchase package protection insurance and guarantees a reshipment or refund for packages that are lost or stolen. Make sure to select the Route button at checkout in order to add this to your order. they highly recommend using Route, especially during peak shipping seasons.

What shipping carriers does Duckworth use?

They use FedEx for all 2nd Day Air and Overnight shipping. Free ground shipping may be shipped using USPS, FedEx, UPS, or DHL. If you need a specific carrier for ground shipping, please reach out to the Customer Service team upon placing your order at [email protected].

Can I cancel my order?

To cancel an order, please contact [email protected] or call 1 (406) 922-DUCK (3825). Cancellations are a time-sensitive matter, so please contact them as soon as possible. they are able to cancel an order if their warehouse has yet to process and ship the order.

How long does it take to process a return?

Returns are processed once they arrive at their headquarters and they are able to verify the condition of the merchandise. Please allow 7-14 days to process your return.

Can I exchange for a store credit?

Of course! They offer you a $5.00 bonus when exchanging for a store credit. Please allow 1-2 business days when choosing the store credit option for this to be processed. they will send the details to your email.

How to make a return at Duckworth?

• Select which item you would like to exchange.

• When making an exchange, return shipping is FREE. 

• When making a return for a refund, please choose to use a return label ($8.50 deducted from your refund) OR a $5.00 restocking fee when dropping off at a Happy Returns location. 

• Once they receive the item, they will email you to confirm the return.

How does Duckworth handle lost packages?

Unfortunately, lost packages can happen, especially in busier seasons. Before reaching out, please wait a day or two as sometimes the delivery postmen may mark it as delivered prematurely. they also recommend checking in with nearby neighbors to see if it was accidentally delivered over there. If nothing shows them, please contact [email protected] and they will submit a claim for a lost package on your behalf.