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How do they ship my package?
All orders are ordered and shipped from their warehouse in India. Once the order is submitted, they will begin processing the next business day. Orders are packed and shipped Monday-Friday. Orders placed on weekends and certain holidays will be processed the next business day. If they are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed for an additional 2 business days. Tracking information is emailed to you after your order ships. Standard orders take 8-10 business days to process and receive. Processing time generally takes 4-5 business days and shipping time is 3-4 business days.
What if I not satisfied with my order?
Untampered items can be returned or exchanged within 30 days of purchase. All returned products must be in their original condition with all labels attached, undamaged and unwashed. Returns will be refunded in the original purchase within 30 days after they receive your returned product. Your refund will include and exclude the cost of any custom merchandise, as well as any applicable sales tax. Original discounts and promotions will not be reflected in refunds.
Can I cancel my order?
Cancellations or complete changes to an order can only be made within the first 24 hours after the order is placed. They cannot guarantee cancellations or changes after 24 hours, their items are made to order and cannot be cancelled once processed. If they are able to stop your order in the middle of processing, they will charge a 25% restocking fee.
Which items are non-returnable?
All standard items can be returned or exchanged.
Children's merchandise can only be exchanged for different sizes.
Swimwear and lining items are final sales and cannot be returned.
Items under the Sale/Clearance tab are final sales.